Some of Your Questions

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 15 minutes after your order is placed. Within a few hours of you placing your order, you will receive an expected delivery time. When the order will be ready for delivery, you will receive another email with the tracking number and a link to trace the order online with the courier.

If you need to change something in your order, please contact us immediately. We usually process orders within 30 minutes, and once we have processed your order, we will be unable to make any changes.

We accept Visa, MasterCard, and American Express credit and debit cards for your convenience.

Please contact our administrators for more information on returning products purchased on our website.

Delivery times will depend on your location. Once payment is confirmed your order will be packaged. Delivery can be expected within a day.

Frequently Asked Questions

What am I allowed to do with the templates?

You may build a website using the template in any way you like. You may not resell or redistribute templates (like we do); claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of content providing companies and individuals. You are also not allowed to make more than one project using the same template, which you bought on our website (you have to purchase the same template once more in order to make another project with the same design).

In what formats are your templates available?

Website templates are available in Photoshop and HTML formats. Fonts are included with Photoshop file. In most templates HTML is compatible with Adobe® GoLive®, Macromedia Dreamweaver® and Microsoft Frontpage®.

What do I receive when I order a template from you?

After you complete the payment via our secure form you will receive the instructions for downloading the product.

What is a unique/non-unique purchase?

Non-exclusive purchase means that other people can buy the template you have chosen some time later. Exclusive or unique purchase guarantees that you are the last person to buy this template. After an exclusive purchase occurs the template is being permanently removed from the sales directory and will never be available to other customers again.

Do you provide any scripts with your templates?

Our templates do not include any additional scripts. Newsletter subscriptions, search fields, forums, image galleries (in HTML versions of Flash products) are inactive. Basic scripts can be easily added at www.TemplateTuning.com If you are not sure that the element you’re interested in is active please contact our Support Chat for clarification.